Effective date: April 25, 2026. Last updated April 25, 2026.
Subscription Terms
These Subscription Terms explain how PlateCue Premium subscriptions work. Prices, currencies, trials, introductory offers, renewal periods, and taxes are shown by Apple in the App Store purchase flow before purchase.
1. Seller and Developer
Developer: MyTip Innovations s.r.o.
Company ID: CZ21901236.
Registered office: K lukam 1071/19a, 142 00 Praha-Libus, Czech Republic.
Contact: support@platecue.com.
Apple acts as the App Store payment processor and merchant for in-app purchases where Apple terms provide that role. PlateCue does not receive your payment card number.
2. Premium Features
PlateCue Premium may include expanded photo/text/voice meal check-ins, saved corrected meals, full history, diet-pattern context, and deeper progress insights. The in-app paywall and App Store product information describe the features available at the time of purchase.
Premium features may evolve as the app improves. PlateCue may add, modify, or remove features, provided that changes comply with applicable law and App Store rules.
3. Subscription Products
| Product ID | Display name | Renewal period | Price |
|---|---|---|---|
| platecue.premium.monthly | Monthly Premium | Monthly auto-renewable subscription | Shown by Apple before purchase for your App Store territory. |
| platecue.premium.annual | Annual Premium | Yearly auto-renewable subscription | Shown by Apple before purchase for your App Store territory. |
The price and terms shown in Apple's purchase sheet control for your App Store territory, including currency, taxes, trial eligibility, introductory offers, and local pricing.
4. Billing and Renewal
- Payment is charged to the Apple ID used for the purchase after confirmation through Apple.
- Subscriptions renew automatically unless canceled through Apple at least 24 hours before the end of the applicable billing period.
- Apple may charge your account for renewal within 24 hours before the billing period ends.
- You can manage or cancel subscriptions in App Store account settings.
- Deleting local PlateCue data, deleting your device backup, or uninstalling the app does not cancel an Apple subscription.
5. Trials, Offers, and Price Changes
If PlateCue offers a free trial, introductory price, promotional offer, or offer code, the app must clearly show the trial length, offer terms, post-trial price, billing period, renewal terms, and cancellation path before purchase.
If prices change, Apple provides the notice, consent, and cancellation flow required for your App Store territory. If you do not agree to a required price increase, Apple may end the subscription at the end of the then-current billing period.
6. Cancellation
Subscriptions are managed by Apple. You can cancel at https://apps.apple.com/account/subscriptions or through iOS Settings > Apple ID > Subscriptions.
Cancellation stops future renewals. It does not usually create a partial refund for the current billing period unless Apple or applicable law provides otherwise.
7. Refunds
Refund requests are handled by Apple through Apple's refund process. PlateCue cannot directly issue App Store refunds or change Apple's refund decisions. You can request a refund through Apple's standard support flow.
8. Restore Purchases
PlateCue includes a Restore Purchases control in the app. Restore uses Apple's StoreKit services to check active entitlements for the Apple ID used on the device. Restore does not create a new purchase.
9. Family Sharing
Some App Store subscriptions may be eligible for Family Sharing if enabled by the developer and supported by Apple for the product and territory. The App Store purchase sheet or App Store subscription details control whether a PlateCue subscription is shareable.
10. No Guaranteed Outcome
Premium access does not guarantee weight loss, muscle gain, improved health, perfect macro adherence, calorie accuracy, or any medical or wellness outcome. Nutrition estimates remain approximate and editable.
11. Related Terms
These Subscription Terms supplement the Terms of Use, Privacy Policy, Nutrition and AI Disclaimer, and Apple's Standard EULA for App Store-distributed apps.
12. Contact
MyTip Innovations s.r.o.
K lukam 1071/19a, 142 00 Praha-Libus, Czech Republic
Email: support@platecue.com